Here at ServiceMaster By Glenn’s, we are proud to offer Respond 365. This industry-leading platform allows for an efficient way to monitor all jobs occurring in real time.
With this powerful platform, we can:
- Accept and manage claims in real-time, in a fully mobile environment
- Integrate with estimating and accounting software
- Access data anywhere, anytime in a cloud-based environment, providing greater transparency to insurance partners
- Provide better information to policyholders as a claim proceeds
- Manage capacity and improve response times in major weather and catastrophic events
Using this technology, we exceed customer expectations by having improved connectivity to insurance carriers’ systems as well as improved data security. Respond 365 is an active claim management system for program work and is designed to dispatch program leads to our certified technicians and track insurance program agreements. Our certified technicians directly upload photos, documents, and notes using the Respond 365 mobile app to provide better communication flow throughout the disaster restoration process.
