Insurance Claim Emergency Services
Insurance Claim Emergency Services
Serving Vero Beach, Sebastian, Ft. Pierce, Port St. Lucie & the Treasure Coast
Water Damage
Flood Damage
Fire Damage
Smoke Damage
Contaminated Water and Sewage Back-Ups
Here at Service Master by Glenn’s we have 40 years of experience with dealing with insurance claims. ServiceMaster Restore® offers your insurance company nationwide preferred vendor programs designed to your standards. These programs include preferred service to your customers, agreed-upon pricing, and one toll free number to access our network of franchisees.
When navigating a claim, it’s a time when you can truly come through for them and win their loyalty to you and your business. One way you can demonstrate your value as an insurance provider is to refer the top-notch restoration services clients need for dealing with water, fire and other damage. While your clients are working to make their home livable again and their business fully operational, you can focus on the bigger picture of managing their claim as effectively, quickly and painlessly as possible.
With our experience, we are able to offer these benefits:
- Increased Policyholder Retention and Satisfaction
- Increased Policyholder Satisfaction Ratings
- Accurate Reporting Metrics
- The Industry's Highest Service Standards
- 24/7/365 Customer Service Center
- Rapid Response Times
Learn more about what we offer the insurance industry
At ServiceMaster By Glenn’s, our fast response times and proven expertise in restoration assure you of quick resolution, standardized prices and controlled loss ratios. We can help evaluate restoration versus replacement decisions. What’s more, we keep costs down because we know restoration better than anyone.
With us, you are backed by 40 years experience and deep familiarity with insurance processes, making it easier for you to process claims and serve your policyholders. You’ll find that our preferred vendor programs are designed and delivered to the highest quality standards. While your customers will appreciate the confidence and reassurance that comes from easy access to our certified technicians, you’ll value the visibility we provide across the claims process. Knowing just where things stand at any given time means you’re always ready to answer your occupants questions and take the necessary next steps. And, you can depend on us to provide just the right level of restoration support – so you can help get your occupants back to normal without unnecessary cost and with minimum stress and concern.
Download our ERA
Get our Pre-Loss Planning Guide
Classes
Here are examples of the pre-approved mitigation services provided through insurance company vendor programs:
Water loss
- Loss site inspection and evaluation
- Water damage mitigation including extraction services
- Initiate the drying process
- Lift/remove wet or damaged carpet
- Dispose of wet carpet padding
- Use of air movers and dehumidifiers
- Move and inspect furniture to facilitate drying of carpet and structure
- Handle mold in areas of up to 10 square feet
Fire loss
- Loss site inspection and evaluation
- Emergency pre-cleaning (fire mitigation is limited to the pre-cleaning treatment of "at risk" surfaces such as metal, marble or any surface at risk of being etched from the corrosive gasses from the fire)
- If water is present, accomplish the pre-authorized water procedures
- Lift/remove wet or damaged carpet
- Report findings to the adjuster to determine what else may need to be done (pack-out service and/or contents cleaning)
- We're ready to restore your home or place of business following any disaster
- 24/7 our trained and well-equipped experts respond to your emergency needs
- With you as our priority, we say what we do and do what we say
What we offer
- Priority for clients through established programs
- Trained in Xactimate
- Claims process
- Sub-contractors
- IICRC trained restoration professionals
- Job file review
- Reminder for clients before fire season and weather events, new homeowners, etc.
Program Benefits include:
- Nationwide coverage
- 24/7/365 response
- Single point of contact: 772-567-4435
- Increased customer satisfaction
- Reduce overall severity through adherence to IICRC guidelines
- Shortened claim cycle time
- Streamlined claim adjustment process
- Complete customer care
