Claims Concierge Service

We understand stress levels run high during a disaster

That’s why we have developed our claims concierge service that handles the entire process from monitoring jobs real-time to tracking restoration progress to developing complete reports.

We know the first calls after a water damage, smoke damage or mold damage event is going to be your insurance company, a tradesman (like a plumber or contractor) and a restoration company.

We want you to know we handle the entire claims process for you

Because you are going to have enough on your plate trying to deal with tenant relations and expectations.

When a disaster occurs in a home or business, response times, process and visibility are critical for our insurance industry partners, and home and business owners. Respond 365 platform provides us with a streamlined system to monitor all jobs real-time, allowing us to focus on what matters most – restoring homes and lives back to normal.

At ServiceMaster By Glenn’s, we use the industry standard, Xactimate, for all restoration jobs. Staff throughout the company uses this software to estimate and manage jobs of all types. Estimating has come a long way in the past twenty years, and Xactware has been a leading force in the innovations the industry enjoys today.

See other ways we help property managers retain tenants and insurance agents provide peace of mind.

When it comes to comprehensive solutions for water damage, we understand the tools, processes and commitment it takes to bring your home or business as close as possible to its original state. Trusted for 40 years, fire damage, smoke damage, flood damage, mold damage and storm damage are our area of expertise.

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