Keith Grella, the second generation owner of ServiceMaster by Glenn’s which his father founded in the ‘70’s, is one of South Florida’s top authorities on disaster restoration and water, fire, and mold clean up. He is frequently called on for his knowledge and experience in disaster situations by insurance agents and adjusters, property managers, general contractors, and many other service providers. His company has been in business for 38 years, and he has personally project managed over 5,000 restoration jobs over his 21 year career in this field.
Disaster Relief Efforts
Keith was on the scene directing relief efforts at the following disaster events:
- Hurricanes Frances and Jean 2004 Vero Beach
- Hurricane Wilma 2005 Key West
- Hurricane Ike 2008 Houston / Galveston
- Cheeca Lodge Fire
Owner of ServiceMaster by Glenn’s, one of South Florida’s leading and highest regarded disaster clean up companies since 1979.
Institute of Inspection, Cleaning and Restoration
- Certified in Water Damage Restoration
- Certified in Fire and Smoke Restoration
- Certified in Applied Microbial Remediation
- Certified in applied Structural Drying
- Certified in Odor Control
Additional Certifications and State Licenses:
- Commercial Certification in Large Loss and Project Management
- FL State Certified Mold Remediator (#MRSR592)
- FL State Certified Mold Assessor (#MRSA1798)
- St. Lucie County Recycling Plant. October 2016.
After a welder's spark ignited a flame after hitting some dripping hydraulic fluid of the 18 million dollar recycling plant equipment, the 35,000 square feet building was affected by heavy soot. The 38 ft high ceilings and the 2 week deadline were some of the challenges associated with this project. Over 75 cleaning technicians, lift operators, scaffolding installers, Health and Safety Officers, electricians, and multiple Project managers and superintendents were implemented to satisfactory complete this risky project on time and on budget. Project Cost: $750,000.
- Quail Valley at the Pointe. September 2016.
A failed shut off switch on an large upstairs fish tank was the culprit on this emergency water damage that happened just 2 days before the highly anticipated private clubs grand opening. ServiceMaster was called in by the club’s owners to assess the damages that leaked into the main dining room on the bottom floor of the club. Using infrared technology, Keith Grella quickly identified which affected materials could be saved and what materials needed to be removed to assure a timely dry out of the building. Dehumidifiers and high velocity fans were brought in to facilitate the dry out of the upstairs bar area and downstairs dining room and containments were installed to maximize the drying equipment’s efficiency and to minimize cross contamination of dust particles during the material tear out. ServiceMaster dried out all the affected materials and wet spaces within 48 hours and coordinated the drywall and wet material replacement and the repainting of all the affected surfaces and the club was able to open within 5 days of the initial damage. Project Cost: $15,000.
- Jupiter Commercial Office Center. March 2014.
An air handler and cooling unit located on this large 2 story office buildings roof leaked in several hundred gallons of water throughout the offices of this office center. Several crews worked through the night extracting water and removing damaged ceiling tiles and wet materials throughout the individual leased office spaces. ServiceMaster was able to coordinate with the building owner and each separate business owner to stay in operation during the dry out phase so as to not lose any business or have any lost income. The common area walkways were also flooded and ServiceMaster installed our air movers and dehumidifiers with extreme caution as to not create any tripping hazards as multiple offices and workers were using these spaces to come in and out of. The spaces were dry within 3 days and all the drying equipment was removed immediately to prevent any business interruption. Project Cost: $62,000
- Prado Condominiums West Palm Beach. February 2013.
A leaking pool located on the 7th floor of this high rise flooded the crawl spaces and pump room areas that were located directly underneath the pool and pool’s deck area. This project involved limited access, 4 ft x 3 ft wide high confined space crawl spaces that went back several hundred feet from its main entry point. The crawl space floors were lined with an absorbent material that had to be removed throughout these floor spaces. All affected areas were extracted, cleaned, and sanitized. Limited access, oxygen, and electrical hazards, and limited lighting were the many risks and challenges involved with this project. Project Cost: $47,000.
- Ramada Inn Beachside Hollywood Resort. March 2010.
ServiceMaster responded after over 11 inches of rain fell continuously which resulted in the flooding of this large resort and hotel. ServiceMaster showed up within 2 hours of being called and had to drive through 4-5 feet of water in order to get there. Our multiple crews worked through the night, extracting water throughout the hotel lobby, restaurant areas, and several of the retail shops located on the bottom floor. Dehumidifiers and air movers were set in place and all the affected materials were dried within 72 hours which minimized business interruption. Project Cost: $125,000.
- Galveston and Houston / Hurricane Ike. September 2009.
- Cheeca Lodge Resort. Islamorada, FL. December 31, 2009.
After a New Year’s Eve fire that forced the evacuation of the main hotel and restaurants and resulted in the closing of the resort for approx. 1 year. ServiceMaster was hired by the resort’s owner to dry the entire 50,000 sq. ft. structure from water damage from the fire department. Firefighters spent over 12 hours fighting the fire and putting the flames out and used several hundred thousand gallons of water. Large desiccant dehumidifiers were brought in along with hundreds of air movers to dry the building envelope and to minimize the mold growth. Project Cost: $350,000
- Key West Hurricane Wilma. October 2006.
A high tide and full moon resulted in a 9 ft. storm surge during Hurricane Wilma which flooded thousands of Key West homes and businesses. ServiceMaster by Glenn’s mobilized their crews and helped out dozens of flooding businesses and homes and helped them return their lives back to normal after this damaging storm.
- John’s Island. September 2004.
ServiceMaster by Glenn’s was hired by John’s Island Management Company (CCSI) to handle the water damage and mold remediation in over 100 homes and condo units in one of the South East’s most prestigious communities. ServiceMaster successfully remediated dozens of mold affected homes and coordinated the independent mold testing needed for the final clearance testing before any construction could begin. ServiceMaster by Glenn’s is currently John’s Island Management Company (CCSI) preferred mitigation contractor and is under contract to be one of their preferred first responders in the event of an emergency event. Project Cost: $300,000.
- Village Spires Condominiums. September 2004.
Damage resulted from Category 3 Frances and Jean which hit Vero Beach back to back within 3 weeks of each other. ServiceMaster by Glenn’s, under the direction of Keith Grella, was responsible for the complete mitigation of (2) 13 story oceanfront condominiums. Crews of 30 restoration technicians worked day and night to remove the water damage and mold affected drywall, flooring, baseboards, and to dry the entire structure to minimize and prevent further mold growth. A total of 104 units were affected and ServiceMaster restored each unit in order for the reconstruction to begin. Challenges included no power for 3 weeks, which meant elevators could not be used to bring down the affected materials. This meant bringing in temporary lighting to be able to see down the stairwells for the demolition activities. Job cost: $750,000.
- Regency Windsor. June 2002.
Days before its grand opening and scheduled certificate of occupancy, a main 4 inch overhead main water supply joint broke resulting in thousands of gallons of water pouring in over a long holiday weekend. The water break went undetected until the cleaning staff arrived on a Monday morning. Several truck mounted extraction units were mobilized and extraction was performed throughout the 25,000 square feet sales center, meeting rooms, and dining areas of this high end retirement community in Vero Beach. Large desiccant dehumidifiers along with several portable dehumidifiers and armovers were implemented to minimize the tear out and demolition of wet materials. The entire structure was completely dry within 4 days with minimal repairs needed to the brand new building. Project Cost: $105,000.
ServiceMaster by Glenn’s sent several of their crews to Texas to help out some other ServiceMaster franchises that were located in these affected areas. Our crews and staff worked on large churches, businesses, and several homes helping them restore their property after this large Cat 3 storm affected their lives.